Od131 Privacy Policy — Protection of Malaysian Users' Data
This document explains how od131 collects, uses, stores, and protects your personal information. Please read it carefully to understand your rights as a user of our platform.
Information Collected by od131
When you register or use the od131 platform, we collect several categories of information to ensure the platform operates correctly and to provide a secure service to Malaysian users. The following types of information may be collected:
- Account information: Full name, Malaysian phone number, email address, date of birth, and information provided during the registration or identity verification process.
- Device and browser information: IP address, device type, operating system, browser version, and screen resolution. This information is used to verify the user's location and ensure the interface displays correctly.
- Payment information: Details related to MYR deposit and withdrawal methods, including the account holder name and bank account number used for transactions. od131 does not store credit or debit card numbers directly — processing is handled through secure third-party payment providers.
- Usage data: Game history, betting records, session duration, and overall platform usage patterns.
- Cookies and tracking: Small files stored on your device to maintain login sessions, save display preferences, and analyse usage patterns.
How Your Information Is Used
Od131 uses the information collected solely for platform operations and service improvement. Your information will not be sold to third parties for marketing purposes. The following are the primary purposes for which your data is used:
- Verifying user identity during the registration and withdrawal process.
- Processing MYR deposits and withdrawals securely and accurately.
- Detecting and preventing fraud, money laundering, or suspicious activity.
- Providing responsive customer support when users reach out to the help team.
- Sending account-related notifications, updates on promotions you have opted into, or important policy changes.
- Ensuring the platform runs smoothly on the mobile devices used by Malaysian users.
- Complying with legal requirements or requests from legitimate authorities.
Od131 will not use your data to build third-party advertising profiles or share it with external marketing companies without your explicit consent.
Cookie Usage and Session Tracking
The od131 platform uses cookies to enhance the user experience. Cookies are small text files stored on your browser or device when you visit our website. We use several types of cookies:
- Session cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving display settings such as your interface language and last selected game preferences.
- Analytical cookies: Helping us understand how users interact with the platform — including the most frequently visited pages and time spent per session. This information is used in aggregated form and is not linked to any individual's identity.
You can configure your browser to reject all cookies or to notify you when cookies are sent. However, some platform features may not function properly if cookies are fully disabled.
Data Storage, Security & Third-Party Sharing
Storage and Security
All od131 user data is stored on servers protected with SSL (Secure Socket Layer) encryption, ensuring that all communication between your device and our servers is transmitted in a form that cannot be read by unauthorised parties. Account passwords are stored in cryptographically hashed form and cannot be viewed in their original state by anyone, including platform staff.
Account data and transaction records are retained for as long as required for operational and legal compliance purposes. Once an account is closed and the mandatory retention period has ended, personal data will be deleted or anonymised in accordance with established procedures.
Sharing with Third Parties
Od131 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information is only shared in the following limited circumstances:
- Payment processing providers who require transaction details to process your MYR deposits or withdrawals.
- Government authorities or law enforcement agencies issuing a valid court order.
- Technical service providers who assist with platform operations — subject to strict confidentiality agreements.
User Rights, Policy Changes & How to Contact Us
Access Rights, Correction & Deletion
As an od131 platform user, you have the following rights regarding your personal data:
- Right of access: You may request a list of the personal information we hold about you at any time through our customer support channels.
- Right to correction: If any information we hold is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
- Right to erasure: You may request the deletion of your account and associated personal data. Such requests will be processed subject to mandatory legal retention requirements, which may prevent the immediate deletion of certain transaction records.
Changes to This Privacy Policy
Od131 reserves the right to amend this privacy policy at any time. Any significant changes will be communicated via in-platform notifications or by email to your registered address. The latest version of this policy is always available on this page, with the last updated date displayed at the top.
Contact Our Team
For any enquiries regarding data privacy, access requests, corrections, or deletion of your personal information, please contact the od131 support team by email at [email protected] or via live chat within your account. Our team operates 24 hours a day, 7 days a week. For more information on platform usage rules, please refer to Terms & Conditions us.